Lab 106, MB operates our mobile and web applications, including website https://polygloti.com, the Polygloti mobile application, available on Apple App Store and Google Play (the “App”), and other related services (the “Service”).
We are committed to protecting your privacy. This Privacy Policy describes how we collect, store, use, and share information through our Services.
By using the Service, you agree to the collection and use of information in accordance with this policy. If you have any questions, please contact us at support@polygloti.com.
Lab 106, MB, with the registered office at Išganytojo str. 4-8, Vilnius 01125, Lithuania, will be the controller of your personal data.
We collect data you provide voluntarily, data we receive from third parties, and data collected automatically.
2.1. Data You Provide Us:
Account Information: Name, email address, password.
Profile Information: Pronouns, work status.
Messages and Content: Messages you send and receive.
Interests and Preferences: Conversation topics, communication preferences.
Payments and Transactions: Payment information, purchase history, rewards.
2.2. Data We Collect Automatically:
Device and Network Data: Operating system, browser type, IP address, device identifiers, language settings, mobile carrier, general location.
Usage Data: Interactions with the Services, page visits, links clicked.
Advertising IDs: Apple IDFA, Google AAID.
Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our app and hold certain information.
We process your personal data for the following purposes:
3.1. To Provide Our Service:
Personalizing and maintaining the content and functionality of the Services.
Facilitating payments and managing your rewards.
Responding to inquiries and troubleshooting.
3.2. To Customize Your Experience:
Adjusting content based on your preferences and usage patterns.
3.3. To Provide Customer Support:
Responding to your requests for technical support or service information.
3.4. To Communicate with You:
Sending notifications and emails regarding your use of our Services.
3.5. To Research and Analyze:
Analyzing usage to improve our Services and develop new features.
3.6. To Send Marketing Communications:
Informing you about special offers, new features, and products.
3.7. To Personalize Our Ads:
Tailoring ads to your preferences and behavior.
3.8. To Process Your Payments:
Using third-party payment processors to handle transactions.
3.9. To Enforce Our Terms and Prevent Fraud:
Detecting and preventing fraudulent activities.
3.10. To Comply with Legal Obligations:
Using or sharing your data as required by law.
For EEA-based users, the legal bases for processing your personal data include:
4.1. Consent:
For sending marketing emails.
4.2. Contract Performance:
Providing and customizing our Service.
4.3. Legitimate Interests:
Research and analysis, marketing communications, personalizing ads, enforcing terms, preventing fraud.
4.4. Legal Obligations:
Compliance with legal requirements.
We share your data with third parties that help us operate, provide, improve, and market our Service.
5.1. Service Providers:
Cloud storage (e.g., Amazon), data analytics (e.g., Google Analytics), communication (e.g., Firebase), marketing (e.g., Iterable), and payment processing (e.g., Stripe).
5.2. Law Enforcement and Public Authorities:
To comply with legal requests and protect our rights.
5.3. Business Transfers:
In the event of a merger, acquisition, or sale.
You have the following rights regarding your personal data:
Accessing/Reviewing/Updating/Correcting Your Data: Review and edit your personal data.
Deleting Your Data: Request erasure of your personal data.
Objecting to/Restricting Use of Your Data: Ask us to stop or limit using your data.
Data Portability (EEA Users): Request your data in a machine-readable format.
Lodging a Complaint: File a complaint with a supervisory authority.
To exercise these rights, contact us at support@polygloti.com.
Our app is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
We may transfer personal data to countries other than where it was originally collected. If these countries do not have the same data protection laws, we use safeguards such as Standard Contractual Clauses.
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free.
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will also retain and use your data to comply with legal obligations, resolve disputes, and enforce our agreements. Personal data will be collected and processed for as long as you continue to use our Services.
10.1. Your personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. In any case it shall be kept for no longer than:
Account data will be retained for no longer than 5 (five) years following your last update on the account;
Service data will be retained for no longer than 5 (five) years following the end of provision of services;
Messaging data will be retained for no longer than 2 (two) years following the provision of consent or, in case, the messaging data is being sent to the present clients in order to maintain and improve customer relations, for no longer than 2 (two) years following the end of provision of the respective services, unless you respectively withdraw your consent earlier or object to such processing;
Correspondence data will be retained for no longer than 6 (six) months following the end of such communication.
10.2. In some cases, it is not possible for us to specify in advance the periods for which your personal data will be retained. For example, device data will be retained for as long as necessary for the relevant processing purposes.
10.3. Notwithstanding the other provisions of this Section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
Our Service does not support “Do Not Track” requests. For information on how third parties handle “Do Not Track” requests, please read their privacy policies.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective as of” date at the bottom of this policy. Your continued use of the app after any changes indicates your acceptance of the new Privacy Policy.
For any questions regarding this Privacy Policy or your personal data, please contact us at support@polygloti.com.
By using our app, you acknowledge that you have read, understood, and agreed to our Privacy Policy.
